Frequently Asked Questions

Frequently Asked Questions

Here are some of our most frequently asked questions.

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How do I Register?

Registering with Prospero is easy. Simply answer a few questions here.

Where do I find a timesheet?

Please email info@prosperohealthandsocial.com to speak to us about any of your timesheet queries.

What makes a good CV?

Your CV is your first introduction to an employer, so it’s important to make a strong impression. It should be clear, easy to read, and tailored to the role you’re applying for. If you’re unsure where to start or need a second pair of eyes, we’re here to help, offering tailored support to get your CV looking its very best.

 

What documents do I need to be considered for jobs?

When you become a candidate with Prospero, we will ask you to complete a full compliance checklist and ask for a series of documents including:

  • Your original qualifications
  • Your original social work registration certificate
  • Scanned copies of your passport and any relevant visa documents
  • Professional and personal references are obtained at the time of appointment
  • These documents will be scanned and attached to your file for future reference.

We will also make Disclosure and Barring Service (DBS) checks.

Do you take on newly qualified workers?

It can be challenging for newly qualified social workers to step straight into locum roles, as these positions typically require a higher level of independence and less day-to-day support, something not usually available in temporary or contract roles.

In most cases, you’ll need around 12–18 months of local authority experience after completing your period of protected workload and support, such as the ASYE, before moving into locum work.

How do I get paid?

We are aligned to a number of recognised umbrella companies and whichever one you join, you will receive pay on-time, weekly and directly into your bank account.
We also have the option of being paid through PAYE. However, being paid through an Umbrella company is more flexible as PAYE is tied to one day a week for you to be paid so timesheets must be submitted on time every week.

To process a pay claim all you will need to do is download and print a copy of our timesheet, fill it in and have it signed by a manager or relevant person at the client who can approve/authorise timesheets.

Once you have finished filling in your timesheet simply send it to our Payroll Department on time at TimesheetsNorth@prosperogrp.com, TimesheetsSouth@prosperogrp.com, or TimesheetsCentral@prosperogrp.com and they will do the rest.

What is the difference between PAYE and an Umbrella Company?

We are aligned to a number of recognised umbrella companies and whichever one you join, you will receive pay on-time, weekly and directly into your bank account.
We also have the option of being paid through PAYE. However, being paid through an Umbrella company is more flexible as PAYE is tied to one day a week for you to be paid so timesheets must be submitted on time every week.

PAYE Gross rate appears as lower because an Umbrella company gross rate is inclusive of employers costs. One of the benefits of being paid through an Umbrella Company is if you work for multiple agencies they are able to organise the pay for you so you are not over taxed. Being paid on time through both an Umbrella company and PAYE is dependent on if your timesheets are submitted on time.

How much experience do I need in order to become a locum?

Generally, you’ll need around 12–18 months of local authority experience after completing your period of protected workload and support as a newly qualified social worker. While expectations can vary between managers, most are unlikely to consider newly qualified social workers for locum roles.

What is usual for a support worker salary?

Support worker salaries in the UK can vary depending on factors such as location, employer, level of experience, and the type of support work involved.

On average, support workers can expect to earn between £16,000 and £25,000 per year. However, this can vary quite widely. Those starting out or with limited experience are more likely to be at the lower end of the scale, while more experienced support workers, those in senior or supervisory roles, or those working in specialist areas may earn higher salaries.